DramaPop Privacy Policy

Effective Date: November 13, 2026

1. About This Policy

Chappii Hong Kong Limited ("we," "us," or "our") develops DramaPop, an Android application for watching short dramas. This Privacy Policy explains how we handle personal information in connection with DramaPop and related customer support (the "Services"). Where applicable law requires, we act as the controller of personal information processed for our own purposes.

If you have questions or wish to exercise your privacy rights, contact help-ginkgo@outlook.com.

2. Information We Process

The information processed depends on the features available in your version of DramaPop, the features you use, and your privacy choices. Where applicable to those features, it may include:

• Support information: Your email address, message content, and attachments you provide when contacting us. Please do not send passwords or unnecessary sensitive information.
• Account information: If account registration or sign-in is available and you use it, account identifiers, information you provide for registration, profile information, and information made available by your chosen sign-in provider.
• Device and technical information: IP address, device model, operating-system version, app version, language, network information, and app or device identifiers used by the relevant service.
• Viewing and app activity: Content viewed, playback progress, viewing history, favorites, searches, settings, and feature interactions, where these features are supported. Some settings or cached information may be stored locally on your device.
• Diagnostics: Crash reports, error logs, and performance information where diagnostic services are used.
• Approximate location: Country or region inferred from an IP address where needed for the relevant service. This is different from accessing precise device location.
• Advertising information: If advertising is provided, advertising identifiers, ad impressions, interactions, and information associated with ad delivery, measurement, and fraud prevention, depending on the advertising service and your choices.
• Transaction information: If purchases or subscriptions are offered, purchase status, product and transaction identifiers, and subscription entitlement information used to deliver purchases, restore access, and handle support. Payment information submitted directly to a payment provider is handled under that provider's privacy policy.

Information processed by third-party services integrated into DramaPop is also relevant to the privacy practices described in this policy.

3. How We Use Information

We use information, as applicable to the features you use, to:

• Deliver short-drama content and provide playback and other requested features.
• Maintain accounts, preferences, and viewing progress where supported.
• Fulfill purchases and manage subscription entitlements where offered.
• Respond to inquiries and provide customer support.
• Diagnose problems, maintain security, and improve service performance.
• Provide recommendations and deliver or measure advertising where available and legally permitted.
• Prevent fraud and abuse, protect legal rights, and comply with applicable legal obligations.

We do not treat this policy as consent for processing that requires a separate consent or permission.

4. Legal Bases

Where applicable law requires a legal basis, we rely on performance of a contract for processing necessary to provide requested contractual services; legal obligations for processing required by law; and legitimate interests for proportionate security, troubleshooting, and service administration where those interests are not overridden by your rights.

Where consent is required, including for certain advertising or tracking activities, the relevant processing requires your consent. You can withdraw consent without affecting the lawfulness of processing carried out before withdrawal. A legal basis applies only where its conditions are satisfied.

5. Advertising and Third-Party Services

If DramaPop uses third-party advertising, analytics, crash-reporting, sign-in, or payment services, these providers may process information needed for their respective functions. Depending on the service, this may include technical information, identifiers, app activity, diagnostics, advertising interactions, or transaction information. Some providers act on our behalf; others may process information for their own purposes under their privacy policies and applicable law.

Where required, we obtain consent before restricted advertising or tracking processing begins. Available in-app privacy choices and Android advertising or permission settings can help you control relevant processing. The available device controls vary by Android version. Changing an advertising preference does not necessarily remove all ads or stop all information processing.

You may contact us at help-ginkgo@outlook.com for information about third-party services applicable to your version of DramaPop. Third-party websites or services you choose to visit are subject to their own privacy policies.

6. When Information Is Disclosed

We may disclose information, where applicable and permitted by law, to:

• Service providers supporting hosting, content delivery, technical operations, support, and diagnostics, subject to appropriate confidentiality and data-protection restrictions.
• Feature providers and partners supplying the sign-in, advertising, analytics, or payment services used by the application, for the purposes described in this policy.
• Authorities or other appropriate recipients when legally required, or when lawfully necessary to address fraud, security threats, legal claims, or the protection of rights and safety.
• Business successors or transaction participants in connection with a merger, acquisition, or transfer of the relevant business, subject to applicable safeguards and notice requirements.
• Recipients you select when you request or authorize a disclosure.

7. Permissions and Local Storage

Where a feature requires a device permission, we explain its purpose and request authorization as required. You may manage permissions in Android settings. Disabling a permission may affect the corresponding feature.

Where local storage or cached files are used, they support functions such as saving preferences, maintaining playback state, or improving loading performance. Clearing app data or uninstalling DramaPop may remove locally stored information, but does not automatically delete information retained by us or our service providers.

Sensitive or unexpected processing that requires a prominent disclosure or separate consent will be addressed in the app before that processing begins. This policy does not replace those disclosures or permissions.

8. Data Retention

We retain personal information only for as long as needed for the purposes for which it is processed, unless a longer period is required or permitted by applicable law. Retention depends on the nature and sensitivity of the information, the duration of the relevant service relationship, and legal, security, and dispute-resolution requirements.

Where applicable, account information is retained to maintain the account; viewing information to provide relevant playback or history features; support messages to resolve and document inquiries; diagnostic information to investigate reliability and security issues; and transaction records to fulfill purchases and meet applicable accounting or legal obligations.

When information is no longer needed, we delete it or irreversibly anonymize it. Information retained in backups remains protected and is removed or overwritten through the applicable backup lifecycle. If information must be retained following a deletion request, its retention is limited to the relevant lawful purpose and period, and we will explain applicable exceptions in our response where required.

9. Your Rights and Deletion Requests

Depending on applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information; restrict or object to certain processing; withdraw consent; and complain to a competent data-protection authority.

To make a request, email help-ginkgo@outlook.com with the subject "DramaPop Privacy Request" and describe the request. For deletion requests, identify the account or information concerned. Do not send passwords or full payment-card details. We may request proportionate information to verify your identity and will respond within the applicable legal time limits, subject to lawful exceptions.

If you have a DramaPop account, you may request deletion of that account and its associated personal information. Any information retained for lawful reasons, such as fraud prevention or legal recordkeeping, remains subject to the retention limits described in this policy. Temporary account deactivation is not a substitute for deletion.

If a subscription is billed through Google Play, manage or cancel it through your Google Play subscription settings. Deleting an account or uninstalling the app does not by itself necessarily cancel an active subscription.

10. Security and International Processing

We will maintain reasonable technical and organizational safeguards appropriate to the nature and risks of the information processed, including secure transmission of personal and sensitive information and restrictions on unauthorized access. No method of electronic transmission or storage can guarantee absolute security.

Where our operations or service providers process information outside your country, the applicable privacy laws may differ. Where legally required, we will use appropriate safeguards for international transfers, such as legally recognized contractual protections or another valid transfer mechanism. You may contact us for information about applicable safeguards.

11. Children's Privacy

Children's information is subject to additional protections under applicable law. Where processing a child's personal information requires verifiable parental consent or another specific authorization, that processing requires the relevant authorization before it takes place.

If you are a parent or guardian and believe a child has provided personal information in circumstances requiring review, contact help-ginkgo@outlook.com. We will investigate and, where required by law, delete the information or take other appropriate corrective action.

12. Additional Regional Rights

Where applicable, users in the European Economic Area, the United Kingdom, Switzerland, Hong Kong, California, and other jurisdictions may have additional privacy rights. These can include access, correction, deletion, portability, restriction, objection, withdrawal of consent, and the right to complain to a relevant authority.

Where applicable US state law provides such rights, you may also request to opt out of the sale or sharing of personal information or its use for targeted advertising, and appeal a denied request. The availability of these rights depends on the law and its applicability to the relevant processing; listing a right does not mean that every corresponding activity occurs in DramaPop.

Contact help-ginkgo@outlook.com to submit a request or appeal, identifying the decision you wish to appeal where relevant. We will not unlawfully discriminate against you for exercising your privacy rights.

13. Updates and Contact

We may update this policy to reflect changes in the Services, data practices, or legal requirements. We will update the effective date and provide additional notice or obtain renewed consent where required. Continued use of the Services does not replace consent where consent is legally required.

Application: DramaPop
Developer: Chappii Hong Kong Limited
Privacy contact: help-ginkgo@outlook.com